Business continuity / Disaster recovery hot-site

Disaster Recovery Services (Hot-Site)

Prepare Hot-Site recovery options before a facility, cyber, or technology disruption affects operations.

ACS prepares hot-site recovery plans before an outage — defining the dedicated alternate recovery environment, which systems move there, who approves activation, how access is tested, how annual testing works, and how technician support is managed.

Hot-Site access planning for recovery events
IT professional reviewing systems in a secure data center environment
How ACS works
1Evaluate
2Prepare
3Test
4Activate
Service modelACS-designated Hot-Site access
TestingScheduled annual Hot-Site testing support
ActivationHot-Site access within 24 hours
SupportTechnician guidance for Hot-Site systems

Hot-Site readiness

Manage dedicated hot-site infrastructure and equipment, systems, applications, recovery tools, hardware, credentials, connectivity, and network setup needed to support recovery objectives.

Recovery event access

Prepare for a 24-hour RTO after a declared disaster, including access procedures, annual DR testing, technical management, unlimited virtual Hot-Site access during declared disaster events, and access within 24 hours of declaration.

Testing discipline

Support initial testing, restore testing, and scheduled Hot-Site readiness exercises.

Recovery planning needs defined roles before disruption.

Evaluate disaster recovery needs and Hot-Site dependenciesManage systems, network communications, virtualization, storage, and peripheralsPrepare activation steps, approved contacts, access needs, and technician guidance for Hot-Site operations
01Evaluate02Set up03Test04Activate

Hot-Site planning defines access, equipment, recovery roles, contact paths, validation steps, and technical coverage before disruption creates urgency.

ACS Disaster Recovery Services create a clear Hot-Site plan: which recovery environments are prepared, how access works, who activates the plan, and how recovery validation should be handled by the right stakeholders.

Hot-SiteAccess to ACS-designated recovery environment
Technical supportSystems, communications, virtualization, storage
ValidationTesting, scripts, goals, your organization sign-off
Recovery eventScheduled annual testingRestore testing
The disaster recovery activation gap
01

Recovery decisions become harder during disruption.

When a cyberattack, outage, facility issue, or major technology failure occurs, teams need clear activation steps before crisis uncertainty, downtime pressure, and access questions slow response.

02

Critical systems need more than backup copies and a vague recovery location.

Organizations must understand which systems, applications, data, access methods, and dependencies are needed to operate from an alternate recovery path.

03

Roles and handoffs need to be clear in advance.

Disaster recovery depends on leadership decisions, technical contacts, vendor management, test scripts, validation steps, and communication across the business.

04

Hot-site readiness improves through planning and testing.

ACS prepares hot-site access, annual testing expectations, operating needs, continuous access planning during declared disruptions, and recovery workflows so activation is easier to manage.

Key capabilities

Hot-Site planning and support.

Hot-Site

Initial DR needs evaluation

Evaluate recovery goals, priority systems, dependency tiers, access assumptions, recovery roles, and operating requirements for the Hot-Site environment.

Hot-Site

Technical collaboration

Manage software, operating systems, recovery tools, applications, hardware, network setup, credentials, and connectivity needs.

Hot-Site

Virtual Hot-Site access and activation support

Prepare Hot-Site access for readiness testing and declared recovery events, including virtual access planning, approved-contact steps, and recovery-team management.

Testing

Scheduled annual and restore testing support

Plan scheduled readiness exercises, restore testing, access validation, application launch checks, network checks, lessons learned, and follow-up actions.

Support

Technician support

Provide ACS technician support for the hot-site infrastructure identified in the recovery plan, including systems, network communications, peripherals, virtualization, storage, data management, imaging, general operations, access, and recovery-environment troubleshooting.

Continuity

Activation guidance

Build activation playbooks with event triggers, contact lists, access steps, recovery scripts, dependency checks, and validation criteria.

Common use cases

When disruption could stop the business.

Loss of premises access

Prepare for building damage, water events, HVAC failure, utility issues, or site access disruption that makes the normal workspace unusable.

Technology or network failure

Plan for disruption to critical systems, network communications, storage, virtualization, or data access that affects business operations.

Cyberattack recovery scenario

Include ransomware, malware, denial-of-service, sabotage, or other cyber-driven disruption in the broader disaster recovery planning model.

Recovery readiness reporting for leadership

Use readiness testing to show leadership how recovery access, roles, scripts, dependencies, and decision points are expected to work in practice.

How the service works

From recovery plan to Hot-Site activation steps.

01

Evaluate

Confirm disaster recovery priorities, system dependencies, Hot-Site assumptions, activation roles, contact paths, and ownership responsibilities.

02

Prepare

Manage technical setup, access needs, communications, software, recovery tooling, storage, imaging, and required credentials.

03

Test

Use readiness testing and DR exercises to validate access, restore steps, application launch, network connectivity, scripts, dependencies, and success measures.

04

Activate

When the hot-site plan is activated, support access planning, activation management, and technician guidance for the recovery environment.

Next step

Need a Hot-Site plan your team can use?

ACS can review your disaster recovery needs, define your dedicated Hot-Site plan, align the included annual DR test, prepare unlimited virtual Hot-Site access during declared disaster events, and plan for a 24-hour RTO after declaration.

24-hour RTO planningUnlimited virtual Hot-Site access during declared disastersTechnician support for recovery environment operations
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