Executive Vice President, Operations
Jaclyn Oliva
Jackie’s educational background and early career blend finance, entrepreneurship, and a passion for technology, health, and wellness.
Our leadership
Meet the people behind ACS.
A team of cybersecurity, IT, service, operations, and advisory professionals helping clients operate with confidence.
250+IT & cybersecurity professionals
5xCrain’s Best Places to Work NYC: 2021–2025
4.9/5Google rating from 150+ reviews
96%CSAT on post-ticket surveys since 2018
Executive Leadership
Leadership with range.
Cross-functional leaders focused on service quality, operational maturity, client experience, and growth.
Executive Vice President, Strategy
Alexander Stavdal
Alex’s start mixing technology with business began in high school through the Cisco Networking Academy and continued into strategic technology leadership.
Senior Vice President, Channel
Lance Thompson
Lance Thompson brings more than 40 years of entrepreneurial experience to channel sales leadership at Acrisure Cyber Services.
Senior leadership
Leaders across ACS.
Across security, technology, revenue, finance, operations, and client experience, ACS leaders help clients operate with confidence.
Vice President, Technology
Andrew Jouan
Andrew has worked with Acrisure Cyber Services partners for the last 14 years, supporting technology strategy and operations.
Vice President, Security
Enrique Malacara
Enrique oversees cybersecurity for ACS internal systems, bringing security operations and strategy focus to the organization.
Head of Revenue
Vincent Curran
Vin leads go-to-market strategy and sales for Acrisure Cyber Services.
Controller
Queena Kim
Queena joined from Access Sports Media, where she managed internal business functions for a sports advertising company.
Director of Service
Omar Cotes
Omar is a seasoned IT professional with more than a decade of managed services experience focused on service delivery.
Director of Operations
Brian Dylla
Brian focuses on HR, company culture, and operational efficiency, with a passion for optimizing how teams work.
Director of Client Experience
Kati Rivellese
Kati brings more than 20 years of healthcare technology experience in the NYC Metro market, specializing in client success.
Director of Sales Operations
JP Goulard
JP is a sales and marketing operations leader with 14+ years of experience across sports, entertainment, and technology.
Head of Cyber Risk Advisory
Max Bobys
Max Bobys is a recognized cybersecurity leader and Acrisure’s Head of Cyber Advisory, with more than 20 years of experience.
Marketing Manager
Sokong Seng
Sokong is a versatile B2B technology marketer with experience across software, fintech, and e-commerce.
Lead Infrastructure Engineer
Gavin Stone
Gavin joined Acrisure Cyber Services over 15 years ago and has played a key role in implementing company infrastructure.
Director of Technology Implementation
Anthony DeMaio
Anthony joined the Acrisure Cyber Services family in 2023 through the corporate integrations team.
Digital Transformation Manager
Shaomin Lin
Shao has worked as a support desk engineer, programmer, technical lead, and project manager across complex technology initiatives.
Director of Disaster Recovery and Business Continuity
Bruce McKnight
Bruce has led global technology operations across startups and large enterprises during a 30+ year career.
Accounting Manager
Bella Mahmuti
Bella is a dedicated and detail-oriented accounting professional with more than 15 years of experience supporting ACS financial operations.
Service Manager
Selvin Lazo
Leadership
Leaders who make it work.
Leaders across service delivery, engineering, advisory, client success, and operations support the day-to-day work behind ACS outcomes.
Assistant Service Manager
Bobby Griffin
Assistant Service Manager
Bryan Cohen
Pre-Sales Engineer
Carlos Sandoval
Client Success Manager
Chris Lee
Assistant Service Manager
Craig Wilde
Escalation Team Lead
Damien McNeill
Cyber Risk Advisor
Daniel Backo
Head of Business Development
Jeffrey Schwartz
AIX Engineer
Jesse Edwards
Technical Account Manager
Joshua Johnson
People Operations Generalist
Lisa Prozhmi
Lead Solutions Engineer
Michael Haitz
Solutions Engineer
Stan Goldyn
Project Manager
Will Duff
Technical Account Manager
Zachary Hinchcliffe
People behind the expertise
Built for secure execution.
ACS brings together leaders, engineers, advisors, client-success professionals, and operators focused on reliable technology support.
Security & IT
Cybersecurity, infrastructure, cloud, service, and implementation leaders supporting modern business operations.
Operations
Finance, people, client experience, and delivery roles help ACS scale with consistency.
Growth & advisory
Strategy, channel, revenue, marketing, business development, and cyber risk advisory talent connected to client needs.
Work with ACS
Leadership you can reach. Support your team can feel.
Whether you need strategic direction, service delivery support, or a trusted partner for the work between, ACS brings senior operators and hands-on specialists into one accountable team.
Advisory accessOperational depthSecurity-first delivery