Hosted Services / Private Cloud

Hosted Infrastructure (Private Cloud)

Run private cloud workloads on ACS-hosted compute, storage, and network resources in ACS data center facilities.

ACS provides hosted managed infrastructure in ACS data center facilities so organizations can run private cloud workloads in dedicated private environments with a 99.99% monthly uptime commitment backed by service credits.

IT professional reviewing a tablet in a data center
How ACS works
1Evaluate
2Provision
3Operate
4Support
EvaluateHosting readiness review
ProvisionResource provisioning
OperateHosted operations
SupportHigh-availability hosting

Hosted resources

Provision CPU, memory, storage, network resources, and operating system support in dedicated/isolated private infrastructure sized around business workload needs.

Private cloud hosting model

Host computing infrastructure in ACS data center facilities while clearly defining application, data, connectivity, licensing responsibilities, support handoffs, service-credit-backed availability expectations, and response targets before service begins.

Private cloud where ACS runs the infrastructure layer.

Evaluate hosting needs, instance requirements, and responsibilitiesProvide hosted compute, memory, disk, and network resources in ACS facilitiesProvide hosted infrastructure with defined compute, memory, disk, network, support, and client application/data responsibilities

ACS evaluates hosting needs, defines resource requirements, provisions hosted infrastructure, and administers the hosted systems ACS manages.

What your team controls
  • Applications and data
  • Application licensing, data ownership, and content responsibilities
  • Connectivity and communications
  • Credential protection and access approvals
  • Access, approvals, technical contacts, and support information
ACS hosted infrastructure
  • Hosted infrastructure in ACS data centers
  • CPU, memory, disk, and network resources
  • Private cloud and VPS hosting for specialized business workloads
  • Technician or engineer services for hosted environments
  • Support ownership, management paths, and administration processes
EvaluateProvisionOperateSupport
Infrastructure gaps
01

Unclear responsibilities create risk.

When infrastructure, operating system, application, data, access, and connectivity responsibilities are not clear, support routes can break down.

02

Application, data, and infrastructure handoffs are easy to miss.

Private cloud hosting becomes harder to support when application owners, data requirements, connectivity, credentials, approvals, availability objectives, and infrastructure support routes are not documented.

03

Capacity changes need a path.

Without a clear change path, resource growth, connectivity dependencies, application changes, and broader infrastructure work can be harder to plan and support.

Key capabilities

Private cloud hosting for business workloads.

Private Cloud

Hosting readiness review

Evaluate hosting requirements, service responsibilities, resource needs, and connectivity dependencies before provisioning.

Private Cloud

Hosted compute resources

Allocate CPU, memory, storage, and network resources, then manage hosted-instance support and capacity changes around workload needs.

Private Cloud

Mainframe, mid-range, and VPS instances

Provision hosted instances on mainframe, mid-range, or virtual private server resources with appropriately sized compute, memory, storage, network resources, and operating system support for business workloads.

Private Cloud

ACS data center facilities

Run business workloads on ACS-hosted private cloud infrastructure with documented resources, support paths, and availability expectations without requiring your organization to purchase the underlying hosted-services hardware.

Private Cloud

What your team controls

Define application owners, data owners, licensing, connectivity, credentials, access approvals, technical contacts, validation steps, and support information.

Common use cases

When private cloud is a good fit.

Run private cloud workloads without owning hardware

Use ACS-hosted compute capacity without purchasing the underlying hosted-services hardware.

Define who is responsible for what

Define ACS hosted-infrastructure responsibilities alongside your organization’s application, data, communications, licensing, credential, and access responsibilities.

Plan capacity and connectivity changes

Identify when capacity changes, backup dependencies, connectivity dependencies, maintenance windows, application changes, or broader infrastructure work need a structured plan.

How the service works

A simple process for private cloud hosting.

01

Evaluate hosting needs

Review hosting needs, instance requirements, resource sizing, access needs, connectivity dependencies, and service responsibilities.

02

Provision resources

Allocate CPU, memory, disk, and network resources; provision the hosted instance; and configure operating system support within ACS data center facilities.

03

Operate and monitor

Run hosted services with monitoring and operating handoffs, maintenance-window planning, technician support, availability-objective awareness, and capacity-change management.

04

Support and scale

Evaluate service requests, team responsibilities, backup and connectivity dependencies, operating handoffs, and change requests as needs evolve.

Next step

Need private cloud hosting?

ACS can evaluate, provision, and support hosted managed infrastructure in ACS data center facilities for dedicated private environments that need predictable support — including a 99.99% monthly uptime commitment backed by service credits, a 1-hour service-request response target, and a 4-hour critical-issue target.

ACS data center hosted resourcesHigh-availability private cloudFinancially backed SLA
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