Explore the services ACS can run, strengthen, and modernize across your IT operations, cybersecurity program, cloud environment, continuity planning, data, workplace experience, and executive risk strategy.
Operate IT with one accountable partner for 24x7x365 support request flow, Level 1/2/3 escalation, infrastructure care, Microsoft 365 administration, patching, and vCIO planning.
Give employees a single support route for 24x7x365 request flow, ticket triage, Level 1/2/3 support, device issues, remote troubleshooting, and scheduled onsite support.
Extend internal IT with ACS tooling, shared ticketing, infrastructure support, patch management, advanced escalation, reporting, and flexible project or backlog capacity.
Keep servers, endpoints, networks, and cloud resources visible with monitoring, patching, alert triage, performance maintenance, and infrastructure response support.
Administer Microsoft 365 across identity, devices, Defender, Intune, Entra ID, Exchange, SharePoint, Teams, Copilot readiness, permissions, and collaboration controls.
Add experienced IT and cybersecurity professionals for infrastructure, cloud, endpoint, Microsoft 365, security, after-hours, backlog, and priority project support.
Add fractional security leadership for governance cadence, risk prioritization, board and executive communication, roadmaps, incident readiness, and security program direction.
Align technology with business goals through IT roadmaps, budget planning, vendor review, standards, health and KPI cadence, governance, and security-first architecture guidance.
Modernize business communications with hosted voice, VoIP, Teams Calling, contact-center routing, SIP trunks, IVR/ACD flows, and legacy line replacement.
Modernize collaboration and daily work with Microsoft 365 or Google Workspace, identity and SSO, endpoint management, secure remote access, workflow design, and adoption support.
Improve customer-facing workflows with journey mapping, digital requests, portals, chatbot and self-service planning, routing, automation, analytics, and service-operations alignment.
Adopt AI with readiness planning, data and access controls, Microsoft Copilot support, AI-enabled security workflows, automation, analytics, and practical value review.
Put AI to work safely with strategy, governance, workflow automation, data readiness, plain-English reporting, and human oversight.
Stabilize business data operations with database support, reporting paths, integrations, cloud data workflows, permissions, analytics, and backup or DR alignment.
Unify ACS-managed security layers across SentinelOne EDR, Abnormal email security, Rapid7 SIEM and vulnerability, Wizer awareness, Silverfort MFA, and Flare exposure monitoring.
Monitor connected telemetry 24x7x365 with SOC investigation, incident validation, escalation context, and active containment actions such as isolation, blocks, and account response.
Manage SentinelOne endpoint protection for malware and ransomware defense, endpoint visibility, device discovery and control, detection review, remediation management, and response support.
Manage Abnormal Security to reduce phishing, malware, ransomware, BEC, impersonation, supply-chain compromise, account takeover, spam, and graymail risk.
Extend identity protection with Silverfort MFA across users, privileged access, legacy systems, hybrid environments, cloud apps, and hard-to-cover authentication paths.
Manage Rapid7 InsightIDR SIEM/XDR visibility with log-source onboarding, detection tuning, behavioral analytics, alert review, and security event correlation.
Manage Rapid7 InsightVM scanning and vulnerability workflows across internal and external assets, reports, prioritization, ownership, and remediation planning.
Use Flare-powered monitoring for domains, IPs, brands, products, people, keywords, leaked credentials, cybercrime indicators, and external exposure trends.
Run Wizer awareness programs with initial campaign setup, phishing simulations, user import and admin support, policy acceptance workflows, and behavior reinforcement.
Review cloud architecture, identity, security controls, governance, cost drivers, resilience, operations, and roadmap priorities before migration or modernization decisions.
Plan, migrate, manage, secure, and optimize AWS, Azure, Google Cloud, databases, cloud operations, governance, resilience, and spend.
Host workloads on ACS data-center private cloud resources with compute, memory, storage, networking, capacity planning, connectivity guidance, and operating ownership.
Support hybrid infrastructure across networks, servers, workstations, cloud resources, IBM Power, IBM Storage, Spectrum Protect, lifecycle planning, and vendor management.
Manage connectivity across LAN, WAN, WLAN, VPN, SD-WAN, firewalls, secure access, NOC troubleshooting, performance optimization, and vendor management.
Map continuity risk with dependency review, recovery priorities, critical systems, roles, backup needs, validation planning, and cyber-driven disruption scenarios.
Prepare recovery activation with Hot-Site planning, virtual access, annual DR and restore testing, technical management, and technician support during disruption.
Support Redstor-powered backup and recovery for files, applications, databases, endpoints, restore workflows, testing management, and ransomware recovery planning.
Guide cyber and IT risk decisions with governance, risk management, compliance readiness, program maturity, executive advisory, documentation, and prioritized roadmaps.
Analyze cyber posture through attacker-informed review of exposure, control gaps, business context, prioritized remediation, executive summary, and service-path recommendations.
Structure GRC work with policy and procedure support, control mapping, risk assessments, evidence organization, remediation roadmaps, and executive communication.
Use TruOps for guided self-assessments, risk posture reporting, findings tracking, owner and evidence workflows, prioritization, and progress visibility.
Deliver practical workshops for staff, managers, executives, and boards with threat reviews, phishing and social engineering scenarios, reporting expectations, and security decisions.
Test external exposure with vulnerability scanning, exploitation attempts, password spraying, internal access attempts, AD password audit, and executive and technical reports.