Multi-layered security combining AI-powered threat detection, 24/7 SOC monitoring, and proactive monitoring and investigation to help protect your organization.
Replace fragmented vendors with coordinated operations.
ACS pairs practical IT support with built-in security, flexible support models, and hands-free support from professionals who understand day-two operations.
Our model
Our Approach
Common Market Model
Security Approach
Comprehensive, advanced multi-layered protection
May be fragmented, focused on individual tools
IT Operations
Fully managed IT services with built-in security
May consist of separate IT and security teams
Setup and Support
Hands-free, managed by ACS professionals
Can be complex, or require in-house expertise
Cost
Transparent, predictable pricing
Can vary based on factors such as labor, tools, and overhead
Best fit
When ACS fits best.
ACS is a strong fit when your organization needs practical IT and cybersecurity support without adding more disconnected vendors.
One accountable partnerAcross IT operations and cybersecurity priorities.
Support for a lean internal teamFlexible capacity without building every capability in-house.
Clearer ownershipAcross tools, users, vendors, and security workflows.
Practical guidanceFor budgeting, roadmap decisions, and risk priorities.
Flexible supportFrom co-managed help to broader managed services as needs evolve.
ACS supports organizations facing tight budgets, lean internal teams, reliability concerns, and increasing cyber risk — with flexible, practical services that meet the business where it is.
Predictable Costs
Straightforward rates with no hidden fees, enabling predictable budgeting.
Dedicated Expertise
A team of dedicated professionals with extensive certifications and industry expertise.
Right-Sized Operating Model
Flexible support models that align managed IT, cybersecurity, and advisory services around how your organization operates.
Proactive Approach
We fix problems before they impact your business. Monitoring and maintenance included.
White-Glove Service
Friendly, patient support in plain English. No technical jargon, just solutions that work.
Customizable Solutions
Flexible services tailored to your unique business goals and industry requirements.
Expertise&Value
Capabilities
All your technology and cybersecurity needs. One partner. Zero silos.
Explore the services ACS can run, strengthen, and modernize across your IT operations, cybersecurity program, cloud environment, continuity planning, data, workplace experience, and executive risk strategy.
Managed IT
Fully Managed IT Support
Operate IT with one accountable partner for 24x7x365 support request flow, Level 1/2/3 escalation, infrastructure care, Microsoft 365 administration, patching, and vCIO planning.
Give employees a single support path for 24x7x365 request flow, ticket triage, Level 1/2/3 support, device issues, remote help, and scheduled onsite support.
Administer Microsoft 365 across identity, devices, Defender, Intune, Entra ID, Exchange, SharePoint, Teams, Copilot readiness, permissions, and collaboration controls.
Add experienced IT and cybersecurity professionals for infrastructure, cloud, endpoint, Microsoft 365, security, after-hours, backlog, and priority project support.
Add fractional security leadership for governance cadence, risk prioritization, board and executive communication, roadmaps, incident readiness, and security program direction.
Align technology with business goals through IT roadmaps, budget planning, vendor review, standards, health and KPI cadence, governance, and security-first architecture guidance.
Modernize business communications with hosted voice, VoIP, Teams Calling, contact-center routing, SIP trunks, IVR/ACD flows, and legacy line replacement.
Modernize collaboration and daily work with Microsoft 365 or Google Workspace, identity and SSO, endpoint management, secure remote access, workflow design, and adoption support.
Improve customer-facing workflows with journey mapping, digital requests, portals, chatbot and self-service planning, routing, automation, analytics, and service-operations alignment.
Adopt AI with readiness planning, data and access controls, Microsoft Copilot support, AI-enabled security workflows, automation, analytics, and practical value review.
Stabilize business data operations with database support, reporting paths, integrations, cloud data workflows, permissions, analytics, and backup or DR alignment.
Monitor connected telemetry 24x7x365 with SOC investigation, incident validation, escalation context, and active containment actions such as isolation, blocks, and account response.
Manage Rapid7 InsightVM scanning and vulnerability workflows across internal and external assets, reports, prioritization, ownership, and remediation planning.
Run Wizer awareness programs with initial campaign setup, phishing simulations, user import and admin support, policy acceptance workflows, and behavior reinforcement.
Host workloads on ACS data-center private cloud resources with compute, memory, storage, networking, capacity planning, connectivity guidance, and support ownership.
Support hybrid infrastructure across networks, servers, workstations, cloud resources, IBM Power, IBM Storage, Spectrum Protect, lifecycle planning, and vendor coordination.
Prepare recovery activation with Hot-Site planning, virtual access, annual DR and restore testing, technical coordination, and technician support during disruption.
Support Redstor-powered backup and recovery for files, applications, databases, endpoints, restore workflows, testing coordination, and ransomware recovery planning.
Guide cyber and IT risk decisions with governance, risk management, compliance readiness, program maturity, executive advisory, documentation, and prioritized roadmaps.
Analyze cyber posture through attacker-informed review of exposure, control gaps, business context, prioritized remediation, executive summary, and service-path recommendations.
Structure GRC work with policy and procedure support, control mapping, risk assessments, evidence organization, remediation roadmaps, and executive communication.
Use TruOps for guided self-assessments, risk posture reporting, findings tracking, owner and evidence workflows, prioritization, and progress visibility.
Deliver practical workshops for staff, managers, executives, and boards with threat reviews, phishing and social engineering scenarios, reporting expectations, and security decisions.
Test external exposure with vulnerability scanning, exploitation attempts, password spraying, internal access attempts, AD password audit, and executive and technical reports.
Browse core capabilities first, then expand the full ACS catalog to compare the services that fit your environment, risk priorities, and working model.
Complimentary analysis
See where cyber risk is hiding before it becomes a business issue.
Get practical visibility into cyber risk vulnerabilities and where your organization can improve security, resilience, and operational readiness.
Outcome: a focused discussion around priority risks, practical remediation paths, and where ACS can take work off your plate.
Industries
Cybersecurity and managed IT support shaped around your industry.
Explore how ACS supports organizations with sector-specific technology needs — from data protection and uptime to secure access, continuity planning, and practical cyber-risk guidance.